Question 1

What is Firmo90?

Accepted Answer

Firmo90 combines three fronts no other app brings together: real human accountability partners (4 levels + mutual SOS alerts, with 66% higher chance of success vs alone according to the Cochrane Review), predictive AI that learns your pattern and warns you before the fall, and neuroscience-based knowledge journeys without moralism. Plus a 24/7 chatbot with crisis detection, gamification with 12 achievements, and an community with anonymous posting. Available on Android.

Question 2

How does the accountability partner system work?

Accepted Answer

You connect to a human partner (someone you know or an anonymous match from the app) and choose a trust level between four: Acquaintance, Ally, Battle Brother, or Guardian. Each level defines how much you share. Daily check-ins, mutual SOS alerts when either of you is at risk, and messages encrypted at rest. When you go quiet, your partner gets a notification. Research (Cochrane Review, 2020) shows 66% higher chance of beating addiction with a partner versus alone.

Question 3

What is the predictive relapse AI?

Accepted Answer

It's a statistical engine that analyzes 5 behavioral factors: temporal patterns (risky days/times), emotional trajectory (trend from recent check-ins), current vulnerability, streak fragility, and recent triggers. The system calculates a risk score from 0 to 100 and, if risk is high, sends a preventive notification before the moment of weakness.

Question 4

Which platforms is the app available on?

Accepted Answer

Firmo90 is available for Android on Google Play. Create your account with email or Google in under 2 minutes.

Question 5

Is Firmo90 only for men?

Accepted Answer

No. Firmo90 is for men and women. Pornography addiction affects people of all genders. The app adapts its content, check-ins, and impact information to your profile, ensuring a personalized and relevant experience.

Question 6

How does the partner system work?

Accepted Answer

You can find accountability partners with 4 trust levels: Acquaintance > Ally > Battle Brother > Guardian. Partners receive SOS alerts in critical moments and do weekly check-ins. Having a real person tracking your progress drastically increases your chances of success.

Question 7

How do I create my account?

Accepted Answer

Download the app, tap 'Create Account' and follow the steps. You can sign up with email or your Google account. The process takes less than 2 minutes.

Question 8

Can I use a nickname?

Accepted Answer

Yes! We value your privacy. You can use any display name and choose from our preset avatars. No real photo is required.

Question 9

How do I delete my account?

Accepted Answer

You can delete your account at any time from the app settings. All your data will be permanently removed within 30 days, as stated in our privacy policy.

Question 10

What's the difference between Basic and Premium?

Accepted Answer

The Basic plan includes emotional check-in, progress calendar, personal diary (3 entries/week), up to 3 communities, 5 posts and 10 comments per week, escape plan, focus session, and achievement badges. The Premium plan unlocks everything with no limits: unlimited posts and comments, unlimited communities, full diary and statistics, predictive relapse AI, 24/7 AI chatbot, human accountability partners with SOS, AI insights, and premium avatars with animated frames.

Question 11

Can I cancel my plan at any time?

Accepted Answer

Yes, you can cancel your subscription at any time. You'll keep access until the end of your paid period.

Question 12

How does payment work?

Accepted Answer

Payments are securely processed through the website (card, plus Pix and Boleto for users in Brazil) or Google Play (Android). Pricing is the same on both channels; pick whichever is more convenient.

Question 13

Is my data safe?

Accepted Answer

Yes. Personally identifiable information is encrypted at rest with strong encryption at rest. Messages between accountability partners are encrypted at rest. We never sell or share your data. The interface is discreet. No one can identify the app's purpose from the screen.

Question 14

Can anyone see my progress?

Accepted Answer

No. Your progress is completely private. In the community, you only share what you want, when you want. No personal progress data is visible to other users.

Question 15

How do I uninstall Firmo90 when protection is active?

Accepted Answer

To uninstall Firmo90 from Android:

1. Open Android Settings
2. If you enabled the optional uninstall protection in the app, go to Security → Device admin apps → Firmo90 and disable it first
3. Then go to Settings → Apps → Firmo90 → Uninstall

If any optional time-lock is active, wait for it to expire. If something stays stuck, use the 'Remove protections' option in Settings → Help inside the app.

Frequently Asked Questions